Enhancing Communication Skills in Grade 9 Boys Through Participating in a Design Thinking Challenge — Heather Frankiskos, St. Stithians Boys’ College, South Africa

  • Collaboration and Team Learning (2016-17)

“Listening actively, speaking up, receiving others’ ideas respectfully and using communication persuasively, in an assertive and neutral manner are advocated as foundation skills that are necessary for proficient collaboration and for working better in a team based environment” (Harvey and Daniels, 2015)

  • Listening helps us to understand and connect – it is ‘The Golden Key’, which opens the door to human relationships.
  • Communicating assertively promotes discovery and insight and elevates the ideas of others.